Manu Kumar is Chief Data Officer for BUPA's elite Customer Lab, uncovering latent opportunity and investment areas using 'big data' machine learning and deep learning. The focus is on leveraging technology to help customers live longer, healthier, happier lives with the Lab applying AI, machine and deep learning techniques to a variety of problems, from analysing scans to diagnose diseases to predicting customer demand, resource optimisation engines, chatbots, attrition, and fraud. Previously, Manu has set up and scaled technology teams in the US, India, Germany, UK, Spain, Hungary, Turkey, and Singapore. Along with Silicon Valley start-ups, he has also worked for larger companies like Vodafone, HP, Albertsons and Microsoft. Manu holds a Masters in Applied Mathematics from UC Berkeley and a Management of Technology degree from the Haas School of Business, UC Berkeley, USA.